What We Do
Areas of Focus
ARTÉMIA’s crisis communications services are designed to strengthen readiness before an issue escalates and provide focused support when one does.
Crisis Preparedness
- Crisis readiness assessments and risk identification
- Crisis communications plans, message frameworks, and holding statements
- Scenario planning, escalation triggers, and approval workflows
- Media and reputation monitoring
- Tabletop crisis drills and spokesperson training for high-stakes situations
Active Response & Stakeholder Coordination
- Real-time counsel for reputational, regulatory, and public-facing issues
- Internal, external, and leadership communications aligned in real time
- Stakeholder response support, media guidance, and spokesperson preparation
Recovery & Resilience
- Post-incident messaging and reputation stabilization
- Debriefs to identify gaps and strengthen future response
- Training and simulation support to improve organizational readiness
Resilient Response Program
In addition to providing end-to-end crisis communications support, ARTÉMIA offers the Resilient Response program.
Designed to transform written protocols into an interactive experience, the Resilient Response program is tailored to your company and enables participants to internalize communication chains, escalation paths and key messaging principles.
What is Included
- A review of your existing crisis communication plan
- Development of a custom scenario based on your company’s risk profile
- An expert-led live simulation that evolves in real-time and exposes participants to common stressors
- Structured feedback and actionable insights that can be implemented right away
Enterprise Crisis Management
Corporate crisis communications requires preparation and coordination across leadership, legal, HR, operations, investor relations, customer teams, and other stakeholders. ARTÉMIA helps enterprise teams align those moving parts so communications are timely, accurate, and strategically sound.
Core Capabilities
- On-Call Crisis Management
- Crisis scenario planning and risk mapping
- Reputation and Media Monitoring
- Stakeholder mapping and approval workflows
- Internal, external, and executive communications
- Media strategy and response guidance
- Legal, HR and leadership alignment
- Active crisis support and post-incident review
90-Day Readiness Sprint
ARTÉMIA’s 90-Day Crisis Readiness program is designed for high-growth companies that want to proactively safeguard their reputation. Ideal for startups that do not yet have a formal crisis communications plan. The goal is to give founders and their teams a practical framework they quickly put into action.
What is Included
- Crisis Readiness and Risk Assessment
- Scenario mapping
- Decision trees and messaging templates
- Spokesperson training
Crisis Communications for Startups
Startups often think crisis planning can wait until they are more established, but trust and reputation risks can surface early and affect customers, investors, partners, hiring and growth. ARTÉMIA helps founders and lean teams build practical crisis communications frameworks that fit the pace and realities of a growing company.
Core Capabilities
- On-Call crisis management
- Crisis readiness and risk assessments
- Crisis communications frameworks
- Spokesperson training
- Holding statements and ready-to-deploy assets
- Reputation and media monitoring
- Crisis response drills and training
Are you as prepared as you think?
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Frequently Asked Questions
What is crisis communications?
Crisis communications is the planning and messaging work that helps an organization respond clearly when something threatens trust, operations, or reputation. It gives teams a structure for what to say, who should say it, and how to move quickly when pressure rises.
What does a crisis communications plan include?
A crisis communications plan usually includes likely scenarios, key messages, escalation paths, spokesperson guidance, and response roles. Depending on the organization, it may also include stakeholder mapping, approval workflows, and training.
How does ARTÉMIA support enterprises?
For enterprises, ARTÉMIA helps align leadership, communications, and other key functions so the organization can respond with clarity and coordination. That often includes scenario planning, message development, stakeholder communication, and support during active issues.
How does ARTÉMIA support startups?
For startups, ARTÉMIA helps build a practical foundation before a crisis happens. That can include identifying likely risks, shaping response messaging, building decision trees, and preparing founders or key spokespeople to communicate clearly under pressure.
Do startups need crisis communications support?
Yes. Startups often face risk before they feel fully “ready,” especially as they gain customers, investors, visibility, or media attention. A practical crisis communications plan helps founders respond with more control and less confusion.
Can ARTÉMIA help if there is already an active issue?
Yes. ARTÉMIA can help shape response strategy, refine messaging, and support communications during an active situation so the organization stays consistent and credible. The focus is on reducing confusion and helping leadership communicate with confidence.
Do you offer crisis communications training and drills?
Yes. Training and drills help teams practice response scenarios, test decision paths, and strengthen spokesperson readiness before a real issue occurs. They are especially useful when an organization wants to move from having a plan to actually being able to use it.
Is reputation management only relevant during a crisis?
No. By the time a crisis hits, the work of protecting reputation is already underway. The organizations that handle pressure best are usually the ones that have already clarified their messaging, decision-making, and response paths.
Have a different question? Get in touch with our team.