Privacy Policy
Effective Date: August 25, 2025
1. Who We Are
This website is operated by ARTÉMIA Communications, Inc. Our website address is: www.artemia.com. If you have any questions about this policy or how your data is handled, you can contact us at by email service@artemia.com or by mail at: 2001 Union Street, Suite 310, San Francisco, California 94123
2. Information We Collect
When visitors interact with our site, we may collect the following information:
- Forms and Chat Widgets: When you submit information through forms on our website (such as newsletter sign-ups, contact forms, or event registrations) or use interactive features like chat widgets, we collect the details you provide. This may include your name, email address, phone number, company, and any other information you choose to share.
- Cookies & Tracking Technologies: Some cookies are strictly necessary to enable site functionality, while others may be used for analytics, personalization, or chat widget functionality. Where applicable, these will be subject to your consent.
Embedded Content: Articles on this site may include embedded content (e.g., videos, social feeds, images). These third-party websites may collect data about you, use cookies, or track your interactions if you are logged in to their platform.
3. How We Use Your Data
We process your personal data for purposes including:
- Responding to inquiries or messages submitted through forms and chat widgets
- Delivering updates, newsletters, or other communications you have opted into
- Improving site performance and user experience
- Complying with legal obligations
We do not sell your personal data.
4. Who We Share Your Data With
We use trusted third-party providers to support website functionality and communications. These providers may change from time to time, but they will always be bound by confidentiality and data protection obligations.
Categories of third-party providers include:
- Email delivery and marketing platforms: We use an email service provider to manage sign-ups, store subscriber information, and send communications. Your data is retained until you unsubscribe.
- Analytics providers: We use an analytics service (such as Google Analytics) to collect aggregated usage information including IP addresses, browser type, device information, and site interactions. This helps us improve performance and user experience.
- Chat platforms: Our live chat feature is powered by a third-party platform. Chat transcripts may be stored to help us respond to inquiries and maintain service records.
- Accessibility tools: We use an accessibility plugin that may store cookies to remember your accessibility preferences for future visits.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. In practice:
- Email sign-ups: Subscriber information is stored in our email delivery platform until you choose to unsubscribe, at which point your data is deleted or anonymized.
- Contact forms and inquiries: Submissions are retained until your request has been resolved and for a limited period thereafter for record-keeping purposes.
- Chat interactions: Chat transcripts may be stored for support and reference, but are not retained longer than necessary to provide service.
- Analytics data: Aggregated usage information collected through tools like Google Analytics is retained in accordance with the provider’s data retention settings and does not personally identify you.
- Cookies and preferences: Certain cookies (including accessibility preferences) may remain stored on your device until you clear them, or until they expire automatically.
We do not keep personal data longer than is necessary, and we take steps to securely delete or anonymize information once it is no longer needed.