Failure to prepare for the day you hope never comes is a mistake many companies make. Planning for the worst may in fact be the best way to prevent a PR crisis from becoming a PR disaster. Responsible leadership requires having a plan in case somethi...
learn moreYou may have read the news this week that Chipotle, the embattled fast-food chain specializing in burritos and tacos, will be shutting down all of its over 1,900 restaurants in February. The detail isn’t quite as dramatic as some headlines suggest:...
learn more“All publicity is good publicity,” someone way before the advent of social media once said. But when irate Facebook posts can be shared, and angry Tweets retweeted by thousands in a matter of moments, that paradigm no longer stands. (For an overv...
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